Privacy Policy

Last Updated: June 2026

At Aunt Ray's Collection, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website to purchase premium kitchenware.

1. Information We Collect

When you place an order, we collect essential details necessary to process your transaction and arrange delivery. This includes your name, phone number, and delivery location. We do not store sensitive payment credentials directly; all mobile money payments are securely processed via Airtel Money APIs.

2. How We Use Your Information

We use your information exclusively to:

• Process your payments and issue SMS receipts.
• Deliver your orders via Courier or prepare them for Shop Pick-up.
• Communicate with you regarding order updates or customer service inquiries.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We only share necessary details (such as your phone number and location) with trusted delivery couriers and payment gateways strictly for the purpose of fulfilling your order.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access. Our systems use encrypted protocols to securely transmit your order information.

5. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to Aunt Ray directly on WhatsApp or Call at 0995139413.